We always hear “customer obsessed” or “customer is king”.
This is very true, but in the world where we hear thousands and millions of feedback, the struggling is to find the right one, to determine which one is valuable enough to be put in your product development
As we know, in this era of connected Customer Experience, today’s customers are highly connected and influence each other. From those voices, do we manage to craft the right product or are we wasting too much time and effort in finding the right one?
Sharing simple tips and tricks to find meaningful customer feedback amongst millions of them. Therefore, Product Managers can understand tools and metrics being used to develop the best Customer Experience and bring a comprehensive customer experience in creating a complete “customers first” culture.
June 29 @ 16:00
16:00 — 16:30 (30′)